Alko Laatutimantti 2020 award for Image Wear

Alkon Laatutimantti 2020 for Image Wear

The Laatutimantti award given by Alko has been awarded to Image Wear Oy. The criteria for awarding the award are e.g. Knowledge of Alko's business, its special features and needs, excellent delivery reliability, clear reporting and skilled and committed staff who prepare well for meetings, react quickly, genuinely and caringly to possible complaints, develop operations actively and with high quality, and make the everyday life of Alko's professionals easier. "We are happy and proud of the award we received. This is a significant and at the same time inspiring recognition of the continuous development of cooperation with Alko. Image Wear wants to produce better working days and make everyday life easier for professionals. With Alko, we have developed a partnership in which these goals are realized," says Image Wear's key account manager and owner Janne Vettenranta.

The award has been awarded since 2017

The Laatitimantti award has been awarded since 2017, when Alko's service business introduced its own quality system. In addition to monitoring the performance of partners, the goal is also better service and customer experience, because a good and functional collaboration is an enabler of world-class service.

In the once-a-year Laatutimantti online survey, each partner is evaluated on the basis of schedule and delivery reliability, quality and complaints, and the development of cooperation. The partner of the year is selected based on the point average of the feedback. Previous partners of the year are Imagon Oy (2017), Forssan Levy Oy (2018) and Puume Oy (2019),

Common choices for the environment

Alko and Image Wear have a common will to act as a forerunner of responsibility. Alko appreciates Image Wear's commitment to responsibility and its ability to respond to changing user expectations. It is also important that the work clothes are durable, their life cycle is designed to be as long as possible, and further use is planned for the clothes that are out of use. Image Wear and its partners offer a channel for utilizing discarded work clothes into new products or raw materials. Alko and Image Wear work together to make smart choices for the environment.